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Frequently Asked Questions

Q : Who are Buyers and Vendors?

A : Descriptions of both types of Atlas users are below.

  • Buyers are the owners of infrastructure - from mayors, Chief Resilience Officers, and city engineers, to state and federal agencies, and university and global manufactures.
  • Vendors are those companies that can provide modern infrastructure solutions - from small environmental technology startups to large engineering, design, and construction firms.

Q : I am a Buyer. How should I use the Atlas?

A : The Atlas has several features that can help you find, compare, and procure modern infrastructure solutions from around the world. For more information about what the Atlas can do for you check out For Buyers

  • Search by Impact, if you know your challenges but cannot seem to find the right solution.
  • Search by Project Type, if you already have an idea of the type of infrastructure solution you need.
  • Compare Cities, if you are looking for inspiration on possible solutions from other communities facing challenges just like yours.

Q : I am a Vendor. How should I use the Atlas?

A : The Atlas has several features that can help you build your business by expanding your network of partners and clients. For more information about what the Atlas can do for you check out For Vendors .

  • Create a profile and Add Solution(s), if you want to get in front of the right Buyers.
  • Search by Vendor Type, if you are looking for new partners and/or subcontractors on resilience projects.
  • Save favorite Buyers and Search RFPs, if you are looking for new business opportunities.

Q : Do I have to pay to use the Atlas?

A : There is no charge for many of the basic functions. However, in order for Buyers and Vendors to take full advantage of the range of features provided by the Atlas - including saving favorite projects and vendors, adding projects, messaging other users, and distributing or accessing RFPs - there is an annual subscription fee. For more information on pricing, contact our team at admin@the-atlas.com.

Q : What projects are included in the Atlas?

A : The Atlas features procurable resilient infrastructure solutions in use around the world. You will not find proposed projects, or links to research studies and planning documents. The Atlas team reviews each project submission for completeness and accuracy, but does not endorse or validate any particular company or product.

Q : Is there a way to upload more than one project at a time?

A : Of course! We’re excited to learn about the variety of solutions you can provide. Please contact us at admin@the-atlas.com, so that one of our team members can help transfer your entire set of projects into the Atlas.

Q : How do I get my project featured on the homepage?

A : Please send an email to admin@the-atlas.com. One of our team members will be happy to explain.

Q : Do you do webinars, demonstrations, and/or trainings about the Atlas?

A : Absolutely, we want to make sure you can take full advantage of all the Atlas has to offer. Please contact us at support@the-atlas.com so that we can schedule something that works for you.

Q : What if I have ideas to improve the Atlas?

A : We’d love to hear them! As we refine the tool, we would appreciate your feedback. Please send us your comments, suggestions, and ideas via twitter @_The_Atlas , or by emailing us at info@the-atlas.com.

Q: Something isn’t working right!

A: We’re constantly working to improve the Atlas. If you are experiencing any technical issues, please let us know by emailing support@the-atlas.com, so we can fix the problem for you and everyone else.